Welcome to Primrose Lane Medical Centre
To find out how NHSScotland uses your information visit spire.scot
11th November 2021
Coming to the Surgery
We are following the guidelines for a healthcare setting to keep our patients and staff safe.
When you come to the surgery you will be offered a paper medical mask. If you cannot wear a face mask we can provide a visor.
For the protection of our patients in the waiting area, if you cannot wear either a face mask or visor for any reason you will be asked to remain outside the premises until the clinician is ready to see you. We understand that it is becoming colder but this is for the protection of others using the waiting area.
Counterweight-Plus
Type 2 diabetes remission through Counterweight Plus
A two-year intensive weight loss programme which aims to help those living with Type 2 Diabetes (T2D) to achieve and maintain remission. Visit the website at
Counterweight-plus26th Ocotber 2021
Here is a link to advice about long covid www.nhsinform.scot/long-covid
7th October 2021
If you request a prescription urgently we now to expect it to be collected from the surgery by the patient (or their representative) and we will not send it to a pharmacy. If you want it sent to a pharmacy please specify this carefully. This is because the variation in the times and frequencies that the pharmacies collect from us and also the time some pharmacies are taking to process prescriptions is causing us work locating and duplicating requests.
Public Holiday Monday 4th October 2021
The practice is closed on Monday 4th October 2021. If you require urgent medical care please call NHS 24 on 111. In a life threatening situation please always call 999.
Prescription requests received on Monday will not be processed until Tuesday please allow 48hours from then.
Our usual turnaround for prescriptions requests is 48hours from receipt until ready for collection (this is only during 8am - 6pm Monday - Friday and does not account for any time the pharmacy may take to fulfil the prescription from them collecting it - not all pharmacies collect from us every day)
Clinical System Failure 07/09/21
update 08/09/21 - our system is back up and running - however we now have a backlog (especially of prescriptions) so we ask that our patients please be considerate.
There is a national issue with our clinical system. We have no access to an appointment system and limited access to patient records. Please only phone the surgery if you feel you need urgent medical care. We will not be able to process many repeat prescriptions. If you have a pre-booked appointment you can still attend.
We apologise and thank you for your patience.
FLU
If you are eligible for a free flu jab, this is now available at more than 50 participating pharmacies across Fife. Vaccination is by appointment only. Find details of your nearest participating pharmacy at www.nhsfife.org/flu
Drop in flu vaccination clinic for Adults
NHS Fife is hosting a series of pop up/drop-in vaccination clinics across the region.
For eligible people registered at Park Road, Primrose Lane, Inverkeithing and Dalgety Bay Practices a pop-up is planned for:
Appointments are not required but please bring your NHS flu letter with you.
Please be advised that you may have to wait to be seen.
Please wear a face covering and maintain 2meteres physical distancing.
The next pop-up for these practices will be:
Friday 13th November
9.30AM-3PM
Ballast Bank Community Centre, Preston Crescent, Inverkeithing, KY11 1DS
Flu vaccinations are being done by NHS Fife. If you are entitled to a vaccination you will receive a letter with a number to call to arrange an appointment. These are not being done at the surgery and we have no immunisation staff at the surgery to respond to enquiries regarding flu vaccinations.
Coming to the Surgery
article date - 11th August 20
If you have been given an face - to - face appointment at the surgery please note
- You will only to allowed into the building 5 minutes before your appointment time
- Only the person who has the appointment will be allowed in (if someone really cannot manage then they can be accompanied by one other person)
- Please use the intercom at the door. The receptionists may be on the phone please be patient.
If you have symptoms of COVID-19
If you've developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not come to the surgery.
https://www.nhsinform.scot/coronavirus
Phone NHS 24 (111) if your symptoms:
- are severe or you have shortness of breath
- worsen during home isolation
- have not improved after 7 days
Resources
Epilepsy Scotland check-in service Epilepsy Scotland Check-in Poster
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podiatry services Podiatry Service during COVID
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for advice about children with respiratory symptoms http://www.whenshouldiworry.com/
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Here is a link for isolation notes https://111.nhs.uk/isolation-note
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Here is a link to a new website set up for information regarding services and changes of services run by NHS Fife and Fife Health and Social Care Partnership during this coronavirus outbreak www.coronavirus.nhsfife.org
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Elders Crisis Contact Centre (doorstep deliveries, pharmacy collections, time-to-talk) 01334 898669
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Websites with advice on coping with the anxiety of the coronavirus and on how to support others
www.moodcafe.co.uk
www.annafreud.org/coronavirus
www.mind.org.uk/coronavirus-and-your-wellbeing
psychology resourses
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ADVICE TO PATIENTS
We have removed our Facebook page
article date 6th August 20
The Facebook page has been unpublish
Wednesday 18th March
When ordering repeat prescriptions please specify a pharmacy to collect the prescription. We want to minimise the number of patients walking into the surgery. Please order online or use the repeat prescription box in the foyer.
All "fit notes" will be posted out to patients.
Tuesday 17th March
the walk-in baby clinics held at Park Road surgery have been cancelled
Thursday, 6th February, 2020 - 12.30PM - 6.00PM
From 12.30PM - 6.00PM we will not have access to our computer system, as it is being upgraded.
We will be unable to issue repeat prescriptions, book or cancel appointments, give out tests results
Please only contact the practice during this time if you require urgent medical advice.
Patients with a pre-booked routine appointment, should attend their appointment, as planned. Thank you for your understanding and we will back up and running as normal from 8am, on Friday, 7th February
Wednesday 4th December 2019
From January the Health Visitors will no longer be running the walk-in baby clinic on Monday. Rosyth Health Centre in Park Road will be offering this clinic on a Wednesday between 10 - 11 am
Friday, 15th November 2019
Notice to our patients:
Between 2.00pm and 3.45pm today we will only be offering an urgent service. Please do not call the surgery during this period of time unless you need urgent medical advice. Normal service will resume from 3.45pm onwards. Thank you.
Wednesday 16th October 19
We are currently short of admin/reception staff. Please be patient. We are trying to keep up with demand but this is having at impact on the number of staff available to answer the phone at certain times. We are also experiencing problems with our phones which our provider is attempting to solve.
Wednesday 18th September 19
The first flu vaccination clinic is on Monday 7th October. Appointments are available to book - please contact reception. Check that you are eligible at https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine
Tuesday 30/07/19
This time of year is registrar change over - This year Dr Faye McWilliam starts her year with us on the 9th August but Dr McLelland will still be with us until November
Tuesday 21/05/19
Tomorrow we are having a new telephone system installed. There will be some disruption to our phone service. Hopefully this will be limited to a few minutes of the phones being down but it may be longer or there may be unforeseen issues. Please be patient and, as always, if you are experiencing a genuine emergency phone 999. After the telephone system changes we will no longer have a fax machine.
Wednesday 08/05/19
From the 22nd May 19 we will not longer have a fax machine
Please help us by completing the update your clinical record part of the website - particularly the smoking status part
When ordering asthma medication online why not complete the asthma review form so we can monitor your condition.