News

Afternoon Closure

Thursday 7th November 2024

We are closed on Thursday 7th November after 12:45. If you require to see or speak to a clinician about an urgent matter that cannot wait until the following day please phone 01592 729 250. Out of hours is covered by NHS 24 on 111 as normal. In an emergency always call 999.

Published on 23rd Oct 2024

Appointment System from Monday, 15th July, 2024

We have reviewed our appointment system and the following changes will take effect from Monday, 15th July, 2024:

Minor illness triage: Please call the practice between 8.00AM and 12.00PM if you have a minor illness.  Calls received after 12PM will be asked to call back at 8.00AM the follow day or to call 111 after 6PM if it cannot wait until then.

Minor illness includes things like coughs and colds, sore throats and urine infections.  These can often be managed by your community pharmacy and advice is also available from NHS Inform website.

Minor illness calls will be dealt with by one of our Advanced Nurse Practitioners.  

This will allow us to maximise the number of GP appointments available to book each day.

Medical emergencies will be dealt with throughout the day.  If you feel your condition is life threatening you should dial 999.

GP appointments:  you should call from 8AM for an on the day appointment.  We will advertise on our Facebook page each day when we have reached capacity for our GP appointments that day.  

We now have a limited number of GP bookable in advance appointments which will be offered in our extended hours surgeries on a Tuesday morning and Thursday evening.

All other appointment types:  you should call after 10AM to book an appointment in advance for a Practice Nurse, Phlebotomist, Midwife, First Contact Physio etc.

Results:  you should call between 2PM and 5PM.

 

Published on 17th Sep 2024